Fierce
Conversations: Achieving Success at Work and in Life, One
Conversation at a Time
by Susan Scott.
 Susan
makes the observation "that our work, our relationships,
and, in fact, our very lives succeed or fail gradually, then
suddenly, one conversation at a time."
I agree wholeheartedly and am very clear in my own work that
the quality of our conversations will determine the quality
of our relationships and therefore our ability to live and
work together.
However it is one thing to understand the need to do so and
quite another to learn and apply the conversation skills necessary.
"Fierce Conversations" will give you a whole range
of tools to learn and use yourself. And it is an easy to read
book.
Buy
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